01About these Terms
These Terms of Service (the “Terms”) form a binding agreement between you and Artificial Intelligence Research Pty Ltd (“we”, “us”, “our”), which operates the NEXARA platform available at https://nexaratrade.com and its related applications (the “Platform”).
By creating an account or using the Platform you confirm that you have read, understood and accepted these Terms, our Privacy Policy, our Risk Disclosure and our Cookie Policy. If you do not agree, please do not use the Platform.
02Eligibility
To use the Platform you must:
- be at least 18 years old and have full legal capacity;
- not be resident in, or a citizen of, a jurisdiction where using the Platform is prohibited or restricted;
- provide accurate, complete and up-to-date information, and keep it current;
- use the Platform only for yourself and not on behalf of a third party, unless we have agreed in writing.
We may refuse to open an account, or close one, where these conditions are not met.
03Your account and security
You are responsible for keeping your login details, one-time codes and devices secure, and for all activity carried out through your account. We strongly recommend enabling two-factor authentication.
Tell us immediately at the contact address below if you suspect unauthorised access. We will never ask you for your password.
04Identity verification (KYC)
To comply with anti-money-laundering and counter-terrorism-financing obligations, we verify the identity of our users. Depending on your verification level we may ask for an identity document, a selfie or short video, and proof of address. Withdrawal limits depend on your verification level and are displayed in your account.
We may suspend deposits, withdrawals or trading while verification is pending or if information appears inaccurate. Please see our AML & KYC Policy.
05Deposits and withdrawals
- Deposits are credited once they are received and confirmed. Network fees charged by third parties are your responsibility.
- Withdrawals are reviewed for security and compliance before they are processed. Processing times may vary and are not guaranteed.
- Withdrawals are sent only to destinations in your own name. Transactions sent to an incorrect address or network may be irrecoverable.
- We may delay, refuse or reverse a transaction where required by law, for security reasons, or where we reasonably suspect fraud or misuse.
06Trading and market data
Prices displayed on the Platform are indicative and may differ from prices on other venues. Orders are executed on the Platform at the price available at the time of execution. You are solely responsible for your trading decisions.
Nothing on the Platform is personal financial advice. Before trading, consider whether it is appropriate for your objectives, financial situation and needs.
07Automated trading plans
The Platform offers automated trading plans (“Bot plans”). For each plan we display a minimum amount and a monthly performance target. Targets are not guarantees. Actual results vary and you may lose part or all of the amount allocated to a plan.
Some plans include a capital lock period, shown before you activate the plan, during which allocated funds cannot be withdrawn. Profits, where credited, appear in your account history.
08Fees
Any fees that apply to deposits, withdrawals, trading or Bot plans are shown on the Platform before you confirm a transaction. We may change fees with prior notice published on the Platform.
09Prohibited use
You must not use the Platform to:
- break any law or regulation, including sanctions and anti-money-laundering laws;
- commit fraud, market manipulation or abusive trading practices;
- access another person’s account or impersonate any person;
- interfere with, scrape, reverse-engineer or overload the Platform;
- use automated tools other than those we provide.
10Suspension and closure
You may close your account at any time once open positions and pending transactions are settled. We may suspend or close an account if you breach these Terms, if required by law or a competent authority, or to protect you, other users or the Platform. Where lawful, we will tell you why.
11Liability
Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded. To the extent permitted by law, we are not liable for indirect or consequential loss, for losses caused by market movements, by events outside our reasonable control, or by your failure to keep your account secure.
12Intellectual property
The Platform, its software, design, logos and content belong to us or our licensors. You receive a personal, non-transferable licence to use the Platform in accordance with these Terms.
13Changes to these Terms
We may update these Terms. Material changes will be notified on the Platform or by email before they take effect. Continuing to use the Platform after that date means you accept the updated Terms.
14Governing law
These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of its courts.